At the beginning of April, Helios launched a survey among all German hospitals and nursing and retirement homes. Among other questions, participants were asked about their perception of the market position of the Helios insulating jug in the professional sector.
As a thank-you for taking part, there was a fabulous insulating jug package to be won. The draw took place on 06.06.2011:
1st prize of 10 Wave 1.0 l and 3 Diamant 1.0 l goes to the sheltered housing complex Seniorenresidenz Burg Winnenthal, Xanten.
2nd prize of 8 Wave 1.0 l and 2 Diamant 1.0 l goes to the nursing home Pflegestift Bürgerheim, Backnang.
3rd prize of 5 Wave 1.0 l and a Diamant 1.0 l goes to the Josephs-Hospital, Warendorf.
Congratulations!
The survey produced results we can be proud of:
91 % of participants consider Helios the market leader in the area of professional insulating jugs in the social sector.
Helios products are familiar to 96 % of participants and 92 % have them in use.
Dishwasher-safety, functionality and break resistance are the most important properties when buying insulating jugs. Followed by quality, price and design.
68 % of participants are "very satisfied” and 30 % are "satisfied " with Helios products.
The core statement, however, was that 99 % of respondents would recommend Helios products. We are particularly proud of that.
This survey encourages us in our endeavours to continue investing in the quality and functionality of our products and to move forward hand in hand with our customers to face the challenges of the future.